Construction Operations Manager

Reporting to the Service Director, you will be responsible for monitoring construction sites and the transfer (handover of keys) related to projects managed by the Project Planning and Implementation Service. You will apply the strategies and approaches recommended by the Service regarding proactivity and planning. In this capacity, you will plan the allocation and occupation of resources while ensuring vigilance on specific milestones to optimize response time and invested time. You will rigorously track the time invested by collaborators under your supervision in accordance with the established budget planning and ensure that they perform clearly defined tasks related to the mission of the Service mandated by the Service. You will ensure compliance with practices that support the monitoring of the City’s governance framework and regularly inform the Service management of any potential discrepancies.

With the team under your responsibility, you will ensure oversight of the construction operations of the projects and maintain fluid communication and follow-up of activities with the project manager and assigned division head. You will need to ensure a smooth operational transition to other municipal services to transfer the work under the best reception conditions.

You will need to ensure, through planned audits coordinated with the SPRP team, that the actions of the suppliers involved in the construction (contractor and professionals) align with the agreed timelines and the compliance of the work with the established plans and specifications. You will ensure vigilance and report any deviations that could affect the progress of the project or its final outcome. Your mission will also include supporting change management on the site, including the necessary negotiations, while ensuring that the work is completed within the set deadlines and according to the required quality standards.

You will also need to ensure the link between the inherent needs of the City, both in terms of performance and technical requirements, as well as operationally to ensure their integration within the Contracts, ensuring that the requirements are indeed integrated into the projects in progress.

You will maintain business relationships and collaborations with various stakeholders and the Service management and assist them in all stages of a project: planning, design, construction, and pre-operational. You will ensure, at all stages of the projects, the assessment of risks related to construction to mitigate them as much as possible through wise constructive choices.

You will need to evaluate the performance of contractors on site, document the progress of the work, analyze the costs of changes, and intervene with any collaborator proactively when you identify a potential issue. You will need to develop and implement measures and working methods likely to improve performance and work safety, management tools, production indicators, and data and information compilation.

• Hold a Bachelor's degree in engineering or in a field related to building construction;
• Have a minimum of ten (10) years of experience on building sites with a value scale of at least $10M including at least one project with a value scale of at least $50M as a project manager or superintendent;
• The manager, primarily working in a multidisciplinary environment, must express themselves clearly and judiciously both orally and in writing, and demonstrate leadership and autonomy characterized by:
  • A sense of politics;
  • The ability to influence;
  • Negotiation skills.

Demonstrating proven leadership, you will embody the management model advocated by the City of Laval:

Humanize: You will demonstrate a genuine interest in the well-being of others and the work atmosphere. You will share the vision by conveying it in a way that gives meaning to the work and ensures a common understanding of the preferred direction.

Energize: You will promote skill development, inspire others, and encourage them to engage in their work and perform. You will gather, share, and disseminate the required information to foster communication within the organization.

Inspire: You will be able to exert strategic influence and promote your ideas in alignment with those of the organization while having an informed awareness of the internal and external environment. You will be able to develop formal and informal networks to foster exchanges leading to beneficial outcomes for all parties involved.

Transform: You will know how to generate creative ideas to provoke citizen-centered transformation. You are able to perceive the urgency and importance of situations and you will need to ensure to communicate and manage them according to organizational issues.

Navigate: Recognized for your courage to act, you will be determined to carry out the interventions you believe are necessary to create maximum value for citizens. Focused on results, you will concentrate your efforts to achieve results that meet or exceed expectations and you will adopt strategies that contribute to improving the results obtained.

Choosing the City of Laval means joining the third largest city in Quebec, in an environment where your leadership and influence can truly make a difference. It also offers the opportunity to grow within a human, committed, and passionate team about public service.

For this position, we offer competitive working conditions and social benefits:

• 4 weeks of annual vacation;
• 5 personal days annually;
• 16.5 public holidays per year including several days off during the holiday season;
• Comprehensive group insurance package;
• Defined benefit pension plan;
• Hybrid work mode;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP);
• Priority access to a CPE daycare.